Privacy Policy

Our Commitment to Your Privacy

At evaraniqvia, we understand that your personal information matters. This privacy policy explains how we collect, use, and protect your data when you engage with our business finance education services. We're committed to transparency and giving you control over your personal information.

Information We Collect

Personal Information You Provide

When you interact with our services, we collect information you voluntarily share with us:

• Contact details including name, email address, phone number, and postal address
• Educational background and professional experience relevant to finance training
• Course preferences and learning objectives
• Payment information for course enrollment (processed securely through third-party providers)
• Communication records when you contact us for support or inquiries

Automatically Collected Information

Our website automatically collects certain technical information to improve your experience:

• Device information including IP address, browser type, and operating system
• Website usage patterns, page views, and navigation paths
• Session duration and interaction patterns with our educational content
• Referral sources and search terms used to find our website

Information Type	Collection Method	Primary Purpose
Contact Details	Registration Forms	Course Communication
Educational History	Application Process	Course Placement
Website Analytics	Cookies & Tracking	Service Improvement
Payment Data	Secure Processors	Transaction Processing

How We Use Your Information

We use your personal information for specific, legitimate purposes related to our educational services:

Primary Educational Purposes

• Processing course applications and managing enrollment procedures
• Delivering educational content and tracking your learning progress
• Providing personalised learning recommendations based on your background
• Facilitating communication between instructors and students
• Issuing certificates and maintaining academic records

Administrative and Support Functions

• Responding to your inquiries and providing customer support
• Processing payments and managing financial transactions
• Sending important updates about your courses or our services
• Maintaining security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements

Service Improvement

We analyse usage patterns and feedback to enhance our educational offerings. This includes developing new courses that match student interests and improving existing content based on learning outcomes.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party providers who help deliver our services. These include payment processors, email service providers, and learning management system vendors. All service providers are contractually required to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose personal information if required by Australian law, court orders, or regulatory authorities. This includes situations where disclosure is necessary to protect safety or investigate suspected illegal activities.

Business Transfers

If evaraniqvia undergoes a merger, acquisition, or asset sale, your personal information may be transferred to the new entity. We'll notify you of any such changes and ensure continued protection of your data.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at info@evaraniqvia.com or call +61415749989. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorised access, disclosure, or misuse:

Technical Safeguards

• Encryption of data both in transit and at rest using industry-standard protocols
• Secure servers with regular security updates and monitoring
• Multi-factor authentication for staff access to student information
• Regular security audits and vulnerability assessments
• Secure backup systems with encrypted data storage

Administrative Controls

• Staff training on privacy obligations and data handling procedures
• Access controls limiting who can view your personal information
• Regular review of data access permissions and user accounts
• Incident response procedures for potential data breaches

While we implement strong security measures, no system is completely secure. We encourage you to protect your account credentials and notify us immediately if you suspect unauthorised access to your account.

Data Retention and Deletion

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Student Records

Academic records, including course completion certificates and transcripts, are retained for seven years after course completion to support ongoing educational and professional needs.

Communication Records

Email communications and support inquiries are typically retained for three years to maintain service quality and resolve any follow-up questions.

Website Analytics

Anonymous usage data is retained for two years to support ongoing website improvements and service development.

Marketing Information

Marketing contact information is retained until you withdraw consent or request deletion, whichever occurs first.

International Data Transfers

Some of our service providers are located outside Australia, which means your personal information may be transferred internationally:

Transfer Safeguards

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using providers in countries with adequate privacy protections or implementing contractual protections that meet Australian privacy standards.

Current International Providers

Our learning management system provider operates servers in Singapore, and our email service provider has servers in the United States. Both providers maintain strong privacy protections and comply with international privacy frameworks.

We regularly review our international providers to ensure they maintain appropriate privacy protections for your personal information.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your experience and understand how our services are used:

Essential Cookies

These cookies are necessary for basic website functionality, including maintaining your login session and remembering your preferences during your visit.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve content and identify popular resources. This data is aggregated and doesn't identify individual users.

Cookie Management

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect website functionality and your ability to access certain features.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:

• Email notification to your registered email address
• Prominent notice on our website homepage
• Direct communication during course interactions

We encourage you to review this policy regularly to stay informed about how we protect your personal information. The effective date at the top of this policy indicates when it was last updated.

Complaints and Concerns

If you have concerns about how we handle your personal information, we want to hear from you. Our privacy complaint process includes:

Internal Resolution

Contact our privacy officer at info@evaraniqvia.com with details of your concern. We'll acknowledge your complaint within 48 hours and provide a detailed response within 30 days.

External Review

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Visit oaic.gov.au or call 1300 363 992 for information about the complaints process.

We're committed to resolving privacy concerns fairly and promptly while continuously improving our privacy practices based on feedback.